Learn About Floor Mart West Inc. Quality Flooring Since 1982


We are a family-owned and operated business. Our goal since opening in 1982 has been to serve surrounding communities by offering the finest floor coverings installed with quality service. Our reputation has allowed us to grow and continue to offer guaranteed flooring services on all the newest floor products. Customers often tell us that the difference in shopping with us is the caring and courteous service we provide in helping them find the perfect floor for their home. We welcome you to visit our showroom and “feel” the best at Floor Mart West! Call (803) 957-7883 today!

Herringbone pattern wooden floor in shades of light brown.

Timeless and Affordable Ceramic Tile

Wooden flooring laid out in a staggered, step-like pattern against a white background.

FAQ

  • 1. What types of flooring does Floor Mart West offer?

    Floor Mart West offers a wide range of flooring options including carpet, hardwood, tile, laminate, vinyl, luxury vinyl plank (LVP), and waterproof flooring. Their showroom features hundreds of styles, colors, and finishes for both residential and commercial spaces.

  • 2. Does Floor Mart West provide professional flooring installation?

    Yes, Floor Mart West provides expert flooring installation services. Their trained installers ensure each project is completed with precision, durability, and long-lasting results for homes and businesses.

  • 3. Where is Floor Mart West located?

    Floor Mart West is located at 4336 Augusta Road in Lexington, South Carolina, 29073 serving local communities and surrounding areas with flooring sales and installation services. 

  • 4. Do they offer free flooring estimates?

    Yes, Floor Mart West offers free in-home flooring estimates. Their team can measure your space and provide accurate pricing to help you plan your project with confidence after your product selection.  We recommend visiting the showroom first to make product selection. 

  • 5. What is the best flooring option for high-traffic areas?

    Laminate is the most durable flooring overall! With the newer locking systems which are moisture-resistant, it is ideal for high-traffic areas and durable! It is also easy to maintain. Floor Mart West helps customers choose the best option based on their space and lifestyle needs. 

  • 6. Is financing available for new flooring?

    Yes, Floor Mart West offers flexible financing options with approved credit, making it easier to invest in high-quality flooring without upfront financial strain. Ask us about financing options on your visit to our showroom!

  • 7. What are the benefits of luxury vinyl plank (LVP) flooring?

    LVP flooring is waterproof, exceptionally durable, and easy to maintain. It is a popular choice for kitchens, bathrooms, and commercial spaces because it combines the look of wood with added resilience. 

  • 8. Can Floor Mart West help with commercial flooring projects?

    Yes, Floor Mart West works with businesses, contractors, and property managers to provide efficient and cost-effective flooring solutions for commercial and multi-family properties. 

  • 9. Why choose a family-owned flooring company?

    Choosing a family-owned business like Floor Mart West means personalized service, attention to detail, and a strong commitment to customer satisfaction built on decades of experience since 1982. 

  • 10. What flooring is best for kitchens and bathrooms?

    Tile, vinyl, and waterproof flooring are the best options for kitchens and bathrooms because they resist moisture, stains, and daily wear while remaining easy to clean. 

  • 11. Do they have a showroom to view flooring options?

    Yes, Floor Mart West has a fully stocked showroom where customers can see and feel different flooring materials to help with planning your project and weighing your options.  We also have options in stock as well. 

  • 12. How long does flooring installation take?

    Installation time varies depending on the size of the project and the type of flooring. Most residential flooring projects can be completed within a few days, while larger commercial jobs may take longer. 

  • 13. What is the difference between engineered wood and hardwood flooring?

    Engineered wood flooring features a real wood surface with a layered construction for added durability and moisture resistance, while traditional hardwood is solid wood throughout.



  • 14. Is laminate flooring a good option?

    Yes, laminate flooring is a cost-effective and stylish option that mimics the look of wood or stone while being durable and easy to maintain. 

  • 15. Do they offer eco-friendly flooring options?

    Yes, there are many flooring products offered by Floor Mart West that are environmentally safe, helping homeowners choose sustainable options without sacrificing style or durability. 

  • 16. Do they offer flooring with low VOCs for allergies?

    Many synthetic materials, particularly low-quality laminate and vinyl, can "off-gas" VOCs (such as formaldehyde), which can trigger allergies or asthma. 

  • 17. What type of flooring that works best for allergies?

    A durable, water-resistant, and cost-effective option that is easy to clean. It is crucial to choose high-quality, low-VOC vinyl to ensure it does not contribute to poor indoor air quality.

  • 18. How does humidity in SC affect installing hardwood in my house?

    Hardwood must acclimate for at least 72 hours, and moisture testing is crucial before installation to prevent warping.

  • 19. Do you offer labor warranties?

    Floor Mart West provides at least a 1-year warranty on installation and workmanship and strictly follows flooring product guidelines to maintain manufacturer warranty.

  • 20. What carpet products are Asthma & Allergy Friendly?

    Mohawk offers Pur-Ease Allergen Control Technology and the SmartStrand Color Wall just leveled up, and you are going to feel the difference. Alongside the refreshed and elevated style assortment, SmartStrand now features Pur-Ease allergen control technology, built to support cleaner, fresher-feeling homes. Pur-Ease is featured exclusively on these SmartStrand Color Wall styles: Quality Living, Luxuriant Touch, Innovative Comfort, Luxuriant Path, and Luxuriant Weave

  • 21. What are best carpet products for cleaning pet stains?

    Shaw Pet Perfect / Pet Perfect+: Known for strong stain resistance (R2X) and, in the case of Pet Perfect+, a waterproof backing offering is even better.  There are so many styles available whether you want a solid, plush, or patterned loop carpet, you will find a look that fits your style with various pricing options as well.

  • 22. What is the difference between LVP and LVT in waterproof flooring?

    The primary difference between LVP (Luxury Vinyl Plank) and LVT (Luxury Vinyl Tile) in waterproof flooring is their shape and appearance: LVP is designed to mimic hardwood planks, while LVT is designed to replicate the look of stone or ceramic tiles. Both are 100% waterproof, making them ideal for kitchens, bathrooms, and basements.

  • 23. What is the difference between solid and engineered hardwood?

    Solid hardwood is a single, solid piece of wood, while engineered hardwood is made of layers (plywood or hardwood core) topped with a real wood veneer. Solid is ideal for longevity as it can be refinished multiple times, while engineered is more stable, moisture-resistant, and suitable for basements and concrete subfloors.

  • 24. What is Mohawk SmartStrand carpet?

    Mohawk SmartStrand is a brand of high-performance carpet recognized for its exceptional durability, built-in stain resistance, and soft texture, often marketed as a top choice for households with children and pets. Unlike traditional carpets that rely on chemical treatments, SmartStrand’s stain protection is engineered into the fiber's core, ensuring it will never wash or wear off.

  • 24.What is Shaw Pet Perfect Carpet?

    Shaw Pet Perfect carpet is a line of residential flooring specifically engineered for pet owners, designed to be exceptionally durable, easy to clean, and resistant to stains and pet accidents. It is part of Shaw Floors' pet-friendly flooring collection, which includes carpet, luxury vinyl, and laminate.

  • 24. What is Mohawk Pet Premier?

    Mohawk Pet Premier is a line of durable, stain-resistant, and sustainable residential carpet designed specifically for households with pets. It features advanced fiber made from recycled plastic bottles, designed to resist stains, fading, and wear while offering a soft, high-quality feel.

  • 25. What is Solution-dyed polyester carpet?

    Solution-dyed polyester carpet is a durable, highly stain-resistant flooring option where color is added to the polyester raw material before it is spun into fibers. This means the color goes all the way through, like a carrot, rather than just on the surface, offering superior fade resistance, long-lasting color, and easy cleaning (including bleach).

  • 26. What do I shop for when buying a waterproof floor for my home?

    When shopping for waterproof flooring, you should prioritize 100% waterproof materials, typically Stone Plastic Composite (SPC) or WPC luxury vinyl—that feature a thick wear layer, pre-attached underlayment for comfort, and a click-lock system to prevent seepage. The most popular and effective choice is Luxury Vinyl Plank (LVP) for its balance of durability, style, and water protection.

  • 27. What sheet-vinyl do you sell for my kitchen or bath?

    We offer a variety of water-resistant and waterproof sheet vinyl flooring options designed for high-moisture areas like kitchens and bathrooms. These products feature easy-to-clean surfaces, durable layers, and styles ranging from modern stone to rustic wood. 

  • 28. Why should I buy carpet tiles for my office space instead of broadloom carpet?

    Carpet tiles are superior for office spaces due to their easy maintenance, high durability, and lower long-term costs. Damaged or stained areas can be replaced individually, avoiding the need for a full, costly renovation. They offer flexible design options, lower installation costs, and are typically more environmentally friendly than traditional broadloom carpet.

  • 29. Can I install a floating floor in my home if my subfloors are not level and sturdy?

    No, you should not install a floating floor over uneven or weak subfloors. Floating floors require a surface that is both structural sound and flat—typically within inch over a 10-foot span. Unevenness leads to broken locking joints, clicking noises, and premature failure, while a weak subfloor causes deflection.

  • 30. Why do I need a moisture barrier under my waterproof flooring installation?

    A moisture barrier is essential under waterproof flooring (like LVP) when installed over concrete to prevent moisture from traveling up, causing mold growth, and damaging the subfloor or locking mechanisms. While the planks are waterproof, trapped, rising moisture can cause cupping and, in many cases, not using one can void the product warranty.

  • 31. Why do I need a 6-mil black poly plastic on the ground in the crawl space of my home for flooring installation?

    6-mil black poly plastic serves as a crucial moisture vapor barrier in your crawl space, preventing ground moisture from seeping upward. It protects your new flooring from cupping, buckling, and rot caused by excess humidity, while also inhibiting mold growth, structural damage, and pest infestations.

  • 32. What is a Rapid RH test in my concrete for flooring installation?

    A Rapid RH test is a method used to measure the internal relative humidity (moisture) within a concrete slab before installing flooring. By placing sensors at precise depths (of the slab thickness), it provides fast, accurate data to prevent moisture-related failures like adhesive breakdown, mold, or floor cupping.

  • 33. How do I prepare my home for moving and flooring installation?

    Prepare your home for new flooring by clearing all rooms 2-3 days in advance, including removing small items, wall art, and closet contents. Disconnect electronics and large appliances, secure pets, and ensure a clear pathway for installers. Clean the subfloor, allow materials to acclimate, and prepare for dust by sealing off adjacent rooms.

  • 34. How long will it take for me to purchase a floor from your company?

    This can vary with the individual customer but here are standard procedures at Floor Mart West. After 1 visit to our showroom, samples are borrowed for viewing at home, a measure/inspection scheduled (returning samples for you), and a quote provided within a few days. Upon agreement with a down payment, installation is scheduled according to receipt of product if ordered or sooner if in stock already. Depending on product selected and availability, this can happen within a week.

  • 35. What are the steps for purchasing a floor from your company for my home?

    Visit our showroom at 4336 Augusta Road, Lexington SC 29073 to view products and borrow samples and schedule a free measure for a quote. Once quote is approved and a down payment is provided, product is ordered and installation is scheduled accordingly, paying the balance once installation is completed.

  • 36. What is your company’s Better Business Standing?

    Floor Mart West is a BBB Accredited Business with a rating of A+.

  • 37. Is your company licensed and bonded?

    Yes, Floor Mart West is licensed and bonded and served the surrounding community since 1982.

  • 38. What makes Dream Weaver carpet unique?

    Dream Weaver carpet is unique for its PureColor® solution-dyed fiber technology, which locks color throughout the strand to resist fading, stains, and bleach. It features high-definition, multi-color fibers (up to 24 colors per strand) for better, more detailed designs. Engineered Floors also make it with eco-friendly processes and superior durability.

  • 39. What causes floating floor installation break apart?

    Floating floors break apart primarily due to restricted movement, improper installation, or environmental issues. Common causes include lack of expansion gaps at walls, uneven subfloors, pinning the floor with cabinets or trim, and improper locking during installation. These factors lead to buckling, gaps, and broken joints.

  • 40. Why are rolling chairs bad for my waterproof floors?

    Rolling chairs damage waterproof floors (like LVP or laminate) because their standard rigid plastic casters function as abrasive rollers, causing scuffs, scratches, and wear on the protective surface layer. The concentrated weight can also cause dents, while the constant friction leads to long-term wear, breaking down the floor's finish.

  • 41. Is there a flooring that will not scratch?

    While no flooring is entirely "scratch-proof," porcelain tile is considered the most scratch-resistant option, followed closely by high-quality Stone Plastic Composite (SPC) flooring and commercial-grade laminate.

  • 42. Does your company install flooring products that I buy somewhere else?

    No, we do not install flooring products that we do not sell as we cannot support the products properly to ensure the best installation.

Experience the Floor Mart West Inc. Difference!

Call (803) 957-7883 in Lexington, SC, today to speak with our knowledgeable team, or visit our showroom to explore hundreds of flooring options.